Placed the order online ar 5.20pm, called 4 times to check on what was happening with our order for them to tell that it was on the way and that they would offer it half price. Grand. Called again and finally someone decided to actually check the order. It turns out our order wasnt even prepared. The person on the phone who claimed to be the driver/manager said they delivered an order to Swords -mind you, Swords has their own Apache- blamed a new employee that was only 16 years old and that they made a mistake.
Here's a small idea for you, if you're not able to handle busy days like this, or have less experienced employees on the shift, PAUSE YOUR ORDERS!
Hi Yas, Thank you for your message, we are sorry to hear that you had a negative experience when you ordered with Apache. As our stores are managed by individual franchisees, the store manager will need to look into your query. Should you wish to contact them directly via our Customer Feedback link on our website please visit https://www.apache.ie/contact-us to provide all the relevant order details to help us assist you. Kind regards, Apache Pizza